Cairds makes the shortlist for this year's ESTAS
Cairds makes the shortlist for this year's ESTAS
Following last year’s success, Cairds (Ashtead) Ltd have once again been shortlisted as a top 10 Estate Agent in the South East (Surrey and Sussex Region). Known throughout the industry as The ESTAS, these are the biggest estate and letting agent awards in the UK .
Cairds Ashtead has been recognised for its outstanding customer service to its clients by the largest and longest running award scheme in the UK residential property industry.
The ESTAS determines the best estate and letting agents in the country through research carried out amongst customers who are asked a series of questions about the service they have received from their agent. This years’ competition saw 32,000 surveys completed by agents customers.
Agents have been shortlisted in 18 regions around the country. The regional and national winners will be announced by TV Property expert Phil Spencer at the 11th annual ESTAS ceremony at the Hilton Park Lane 9th May.
“I think these awards help us all to focus on customer service for the greater good of our own businesses as well as the wider industry" says Phil Spencer. "We must all drive standards higher, raising the bar in terms of the quality of advice we offer and the level of customer care we deliver."
"It's the client feedback which determines who is shortlisted and ultimately who wins that makes The ESTAS so valuable for agencies" says ESTAS owner Simon Brown. "It takes a lot of commitment to enter The ESTAS and to make it to the shortlist is a great achievement in itself”.
“This is our fifth year of sponsoring the ESTAS and we are delighted to once again be supporting this key industry event" says Founder & CEO of headline sponsor Zoopla Property Group Alex Chesterman. "The ability to collect and act on customer feedback is essential to the success of any business and rewarding those who provide the best service in the industry, as these awards do, is perfectly aligned with our business. Congratulations to all those shortlisted this year.”
Cairds (Ashtead) Ltd
01372 221 678
