A good news story: refunds for shoddy home improvement

Pensioners get their money back, thanks to Hydrogard Legal Services Limited, the home improvement refund specialists

Hydrogard Legal Services specialise in getting your money back from mis-sold or misrepresented home improvement sales. Have you had work done to you home recently? Did you agree the contract in your own home? Have you any reservations about the promises the sales person made to you? If you paid using a debit or credit card the likelihood is, that Hydrogard Legal Services can help you get your money back. We would just need to confirm a few details, Contract, Proof of Payment and timeframe to see if your eligible for a claim.

If you have purchased solar panels, solar batteries, a roof coating, a wall coating, damp proofing, a new fitted kitchen, fitted bedroom, new bathroom, shower room or wet room, disabled chair or beds, you may be able to receive a full refund on your purchase.

The Hydrogard service is provided on a no win no fee basis.

Some interesting statistics:

The UK Spend over £18 billion on Contracted Out Home Improvement Works
The 50 Plus age range purchase over 65% of all home improvements in the UK
Over 65% of pensioners who buy in their own home have been mis-sold or deceived by sales people
75% of all spending in the UK is done via debit, credit or charge cards
Hydrogard Legal Services have won 100% of all Credit Card refund claims for mis-sold home improvements

Case Studies

Mr Hall (91) Roof Coating

Mr Hall is a 91-year-old pensioner who was mis-sold a painted roof product from a company called Thermal Coatings. The product was sold as a ‘thermal coating’ despite it having no thermal benefit or energy saving capability at all. In reality, the product is nothing more than an aesthetic and decorative treatment if done properly.

Mr Hall like many other consumers was promised that thermal coating would save him up to 29 per cent on his fuel bills; he was told it that it was so efficient the product would pay for itself and it would increase the value of his home. Unfortunately all of these claims are lies, and are generally used to pressure consumers into placing orders. In addition, Mr Hall was promised a comprehensive 10 year guarantee, which it turns out was not valid as the company, Thermal Coatings was liquidated in 2014.

Mr Hall contacted Hydrogard Legal Services FREE and we won Mr Hall a full refund plus interest totalling £9,650.00

Mrs Russell (73) Roof Coating

Mrs Russell is a 73-year-old pensioner who was cold-canvassed by Thermal Coatings. She was coerced into agreeing to an appointment in her home (now banned under the Consumer Rights Act, 2015). Having agreed to the appointment, Mrs Russell was told many things about the Thermal Coating roof product. She was led to believe that it was so effective it would pay for itself and she was also told it would increase the value of her home. Even worse, Mrs Russell was informed that the roof would be renovated, leaving her home secure.

Unfortunately after Thermal Coatings carried out the work, the roof leaked, the renovation work promised was not completed and she needed to get another local roofing company to sort out the problems. Mrs Russell was promised a comprehensive 10 year guarantee, which was not valid as Thermal Coatings was liquidated in 2014.

Mrs Russell contacted Hydrogard Legal Services FREE and we won Mrs Russell a full refund plus interest totalling £6,523.00